Workplace Investigation Procedure

1. Purpose:

To establish a fair and consistent process for handling workplace incidents, ensuring the safety and well-being of employees, customers, and stakeholders.

2. Reporting an Incident:

Reports may be made verbally or in writing to the manager-on-duty or through our incident report form here.

3. Investigation Process:

**Step 1:** Acknowledge the report and gather initial details.

**Step 2:** Conduct separate interviews with all involved parties.

**Step 3:** Review any supporting evidence.

**Step 4:** Assess findings and determine appropriate actions.

**Step 5:** Communicate outcomes while maintaining confidentiality.

4. Immediate Action:

If the situation involves safety concerns, employees may be separated, or shifts adjusted temporarily.

5. Confidentiality:

All investigations will be handled discreetly, with information shared only on a need-to-know basis.

6. Documentation:

A record of the incident and actions taken will be stored securely for future reference.

7. Follow-Up:

After resolution, the workplace will be monitored to ensure compliance and prevent recurrence.

8. Review Policy:

This procedure will be reviewed annually and updated as needed to reflect legal requirements and best practices.